C-Store Industry

C-store operators need to navigate successfully the hiring challenges in the field: reliance on a decentralized and field-based workforce, high employee turnover, shrinkage, and a significant number of job applicants that don’t use e-mail or have convenient web access.

C-Store operators are choosing JobApp over other solutions in order to hire better people, cut employee turnover, streamline the background check process and capture valuable employee tax credits, which can be worth up to $9,000 for a single hire. The key is to recruit and hire the right employees who are also more likely to stay with your company longer.

Hiring automation is more widely adopted today in the c-store industry as it consistently generates a tremendous ROI. By improving the business processes of sourcing, pre-employment evaluation and hiring of non-exempt hourly workers and their managers, c-store operators are able to rapidly demonstrate an improvement in staff quality, employee turnover and retention, customer satisfaction, manager productivity and shrink. Effective hiring automation can then be linked back in a closed-loop fashion with performance reporting to continuously measure and optimize.

Over half of all shrinkage in the U.S. c-store industry is directly related to theft and fraud perpetrated by bad hires. To combat shrinkage, JobApp has both validated and retail-oriented psychometric assessments. Beyond measuring honesty and integrity, JobApp customers are able to gain unique insight into applicants’ abilities to provide great customer service. JobApp Network is also a significant provider of background checks to its c-store customers. With its seamlessly integrated background check module, you and your managers can have a one-click, one-vendor solution for all of your background check needs: criminal background checks, drug screening, education and employment verification and a wide variety of other background check products.

With intense competitive pressures, more and more c-store operators are turning to JobApp to efficiently and effectively manage hiring, assessments, background checks, employee tax credits (WOTC) and onboarding (electronic I-9 compliance, electronic W-4 management, forms, etc.).

"We wanted our applicants to be able to apply by phone and online because we didn't know if they would have internet access." Pat Zick, HR Coordinator, Erickson Oil Products/Freedom Valu Centers.

Assessments: JobApp provides both in-house and third-party assessment content from partners, such as Assess Systems, to help you hire honest employees with a talent for customer service.

Reduce High Employee Turnover: JobApp has a strong track-record for reducing employee turnover through its standardized and consistent pre-screening and hiring process across all locations.

Matching: Match applicants to jobs based on pre-qualifications and geography and then automatically score them against your unique position criteria on a simple, patented 5-star scale. As approximately 80% of all hourly employees in the U.S. work within 5 miles of their home, geography is an often overlooked component of effective matching.

Increase Manager Productivity: Store managers have embraced JobApp because it simplifies life for them and reduces the amount of time they spend on hiring-related tasks by 80%--which leaves more time for managing.

Automated Background and MVR Checks: JobApp has an integrated menu of 25 competitively-priced background check products, including social security traces, county criminals, national criminal database checks, motor vehicle record checks, and past employment and education verifications. With a single click, you and your managers can run a full background check report on new hires, without having to rekey any data or fax any forms.

Electronic I-9 Management: Never fill out another paper I-9 again. With the JobApp Electronic I-9 Compliance Solution, which is fully integrated into the core hiring management system, JobApp automatically eliminates costly errors on the form, ensures that all new hires have completed I-9s and that all employees have up-to-date work authorization documents. At your company’s option, JobApp can also activate one-click E-Verify.

English and Spanish Support: Applicants can apply in English and Spanish by web and by phone. Nearly 75% of all Spanish-language applicants apply in Spanish by phone rather than by web; hence, the importance of a Spanish-language phone applicant portal for your company.