Hospitality/Gaming Industry
When looking for cooks, housekeepers, or blackjack dealers, one size does not fit all. JobApp Network’s Hospitality and Casino hiring management solutions have been designed specifically improve recruitment and hiring in the Hospitality and Casino environment. JobApp’s talent acquisition solution for hospitality and casinos is tailored to each position so that you are able to quickly identify the best candidate to represent your organization every time.
Today’s hospitality operators are increasingly acknowledging that hiring and retaining the right people is the key to success, particularly given today’s weak consumer. According to the Cornell University School of Hotel Administration the turnover cost for an hourly employee is over $5,600. JobApp Network’s hiring management solution has proven its ability to lower turnover and, with the integration of industry-leading assessment content from providers such as Assess Systems, JobApp can help your organization quickly screen out applicants who don’t have a hospitality and customer service orientation.
With JobApp, your hiring managers will be able to see and manage all of the applicants and new hires in their respective properties and/or departments. You, as the executive or HR manager, will be able to gain visibility into the recruiting and hiring world of each of your managers and your company as a whole. JobApp recognizes your company’s decentralized hiring responsibilities, yet provides centralized visibility and oversight.
Your applicants can apply by phone and web, 24 hours a day, 7 days a week in English or Spanish. As 40-70% of all cleaning and F&B applicants in hospitality do NOT have convenient internet access, the ability to apply by phone using JobApp’s interactive voice response system is critical.
Beware of web-only hiring solutions for your organization, particularly as applicable to hourly staff. Studies have found that minority hourly applicants are twice as likely to apply for jobs using the phone than internet. Therefore, if you opt for an applicant tracking solution that is web-only, you may be exposing your company to discrimination lawsuits based on the “disparate impact” theory of liability, which cost FedEx over $55 million in 2007.
Boost Federal and State Employee Tax Credits: By pre-screening for Work Opportunity Tax Credits (WOTC) and zone credits (RC/EZ/EC) and then using JobApp to process your tax credits, you can boost your tax credit capture ratio of 40-60%.
Increase Manager Productivity: Hiring managers have embraced JobApp because it simplifies their life and reduces the amount of time they spend on hiring-related tasks by 80%--which leaves more time for managing.
English and Spanish Support: Applicants can apply in English and Spanish by web and by phone. Nearly 75% of all Spanish-language applicants apply in Spanish by phone rather than by web; hence, the importance of a Spanish-language phone applicant portal for your company.
Automated Background and MVR Checks: JobApp has an integrated menu of 25 competitively-priced background check products, including social security traces, county criminals, national criminal database checks, motor vehicle record checks, and past employment and education verifications. With a single click, you and your managers can run a full background check report on new hires, without having to rekey any data or fax any forms.
Electronic I-9 Management: Never fill out another paper I-9 again. With the JobApp Electronic I-9 Compliance Solution, which is fully integrated into the core hiring management system, JobApp automatically eliminates costly errors on the form, ensures that all new hires have completed I-9s and that all employees have up-to-date work authorization documents. At your company’s option, JobApp can also activate one-click E-Verify.